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Q: Are you licensed?
A: Yes, we are licensed with the California Department of Real Estate.
Our license number is 02067639.
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Q: Can I reach you after hours?
A: You can reach us at any time 24/7. If not immediately available
we will attempt to contact you within 24 hours.
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Q: Can you put the money directly into my account?
A: Yes, through the owners portal you will have access to deposit
funds directly into your property’s account.
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Q: Do I get to see the lease or sign it?
A: Yes, via the owners portal you will see the lease agreement. As
your property manager we will sign a lease on your behalf.
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Q: How do you screen prospective residents?
A: Placing the most qualified residents in your property is a primary goal with each vacancy.
We process all applications with a careful eye for detail. We obtain credit and
eviction reports on each applicant, contact current and previous landlords for
rental references, and verify current employment and income through a two-point process.
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Q: How is rent collection handled?
A: We do not process rent checks, therefore require all residents to establish direct deposits.
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Q: How soon can you start managing my property?
A: Our set-up process generally takes 2 weeks to complete from initial
contact and property assessment through granting access to your online
owner portal.
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Q: What type of properties do you manage?
A: We specialize in managing quality single family homes.
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Q: What type of reports do I get and how often?
A: Real time reports on activity with your property are available 24/7 via
the owners portal. Additionally, you will receive a monthly email with a
link to the financial report.
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Q: Who holds the residents security deposit?
A: Owners hold security deposits, and we keep a financial record.
The funds will be deposited within the owners designated property account.
